Last Updated: September 2025

Introduction
NCC Collections (“we,” “our,” or “us”) is committed to protecting your privacy and complying with South Africa’s Protection of Personal Information Act (POPIA). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://ncccollections.co.za (“Website”). By using our Website, you consent to the data practices described in this policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information
• Other information necessary to process your orders or contact you

We may also collect non-personal information automatically when you visit our site, such as your IP address, browser type, operating system, and browsing behavior, primarily for analytics and website improvement.

Use of Your Information

In accordance with POPIA principles, we use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders or inquiries
• Improve our Website and customer experience
• Send you promotional materials and updates (where you have opted in)
• Comply with legal obligations and exercise or protect our rights

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and customize content. You can choose to disable cookies through your browser settings; however, some parts of the Website may not function properly if cookies are disabled.

Sharing Your Information

We do not sell or rent your personal data to third parties. We may share your information with trusted third-party service providers who assist us in operating our Website and conducting business, such as payment processors and shipping companies, under strict confidentiality agreements.
We may also disclose your information if required or permitted by law or to protect our rights.

Data Security

We implement appropriate technical and organizational measures to secure your personal information against unauthorized access, alteration, disclosure, or destruction, in line with POPIA requirements. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights Under POPIA

You have the right to:

• Access and review your personal data held by us
• Request correction or deletion of your personal data where inaccurate or no longer necessary
• Object to or restrict the processing of your personal data in certain circumstances
• Withdraw consent where processing is based on your consent, without affecting the lawfulness of processing before withdrawal

To exercise these rights or for any privacy-related inquiries, please contact us using the details below.

Retention of Information

We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by applicable law, including POPIA.

Links to Other Websites

Our Website may contain links to external sites. We are not responsible for the privacy practices of those sites, and we encourage you to read their privacy policies.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:

NCC Collections
Email: info@ncccollections.co.za
Phone: 073 153 8970
Address: 2 Milner Street, Mount Pleasant, Port Elizabeth, South Africa